FAQ


Q:    What information do I need to provide to begin collection?

A:    We can get started with just a name and last known address, however, the more
        information you can provide us with such as Social Security Number, telephone
        number, etc., the better.


Q:    What if I don't have a good address or telephone number any longer for
        the person that owes the debt?

A:    No problem!  Eagle Group can find most anyone, anywhere at no extra charge.
        Just give us the most recent information you have and we'll take it from there.


Q:    What if the debt is several years old?  Isn't it too old to place for
        collection?

A:    Any valid debt regardless of age can be placed for collection.


Q:    How can I get the information to you to begin collection?

A:    Just click here to submit the account(s) online, call us at 800-735-1889, or 
        fax the information to 724-658-6241.  A demand letter will be sent followed
        by telephone contact within 24 hours of account placement.


Q:    Why should I choose Eagle Group over another collection agency?

A:     For many reasons.  Unlike many other agencies, at Eagle Group there are
        no "set-up" fees, and there is no charge for skip-tracing and credit reporting.
                         
        But the most important reason to choose Eagle Group is for better results.  As a 
        small agency, at Eagle Group all collection activity is conducted exclusively
        by the agency owner, ensuring for you that the most experienced collector is 
        always handling your accounts in a professional manner.